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FAQs
How does this concept work?
Yummy Tiffins is India’s first customized online tiffin service. Follow the following simple steps to join yummy tiffins.
Sign up/ Register (Please fill detailed address with pincode and landmark)
Choose customized or combo meals . You can pre-book your orders till month end. Each day’s menu is different which is already uploaded on the website.
You can recharge your wallet via debit card/ credit card (1.9% transaction charges apply) or via net banking to place order.
Do I need to log in every day on the website/app to place orders?
You don’t need to log in everyday on the website/app. Menu is uploaded till month end on the website. You can pre-book your meals for the entire month.
Is there any minimum monthly/weekly commitment?
There is no minimum monthly/ weekly commitment to order meals from us.
You can place orders as and when you want.
How much is the delivery charge?
Delivery charges for lunch and dinner will be 35 Rs per order.
How do I place the orders?
Select the desired date for your order. (By default the next available date is displayed)
Add items as per your preference/diet
Click on ‘Add to my meal’, the date will jump to the next available menu repeat the same for process for further dates.
Go to ‘My meals’ select the payment option (wallet/cash on delivery/pay now), click on place order.
Visit booking history to check the orders that you have placed.
How do I cancel my orders?
You can cancel your orders by visiting Booking History tab. Click on the Red Cross sign.
How do I check/confirm my order history?
You can always check your orders by visiting Booking history tab.
How do I check my payments and deductions done in my account?
You can check visit My Account/Wallet history tab to check your current balance and deductions done in your account.
What do I do if the order does not get delivered to me?
At Yummy Tiffins, we put in a lot of effort to ensure that your order reaches you on time and in an ideal condition. However, due to unforeseen events your order may reach you late and in rare cases may be undelivered. In such a circumstance, please contact the delivery guys or contact us (contact numbers of the dabbawalas have been emailed to you). We assure you that every attempt will be made to rectify the situation or compensate you.
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** If your delivery area is not listed then, please call us on 9820223338 to confirm your address.
Thank you.